Create Your First Message

Quick & Practical Guide

Goal: Build and send your first automated message in under 10 minutes.

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⏱️ What You’ll Do

1. Create a Bot — name it and pick a template (or start blank). This is the beginning of the experience.

2. Connect a Channel — SMS/RCS, Web Chat, or Facebook Messenger.

3. Add Interactions — the messages and rules your bot will follow.

4. Test It — run the in-app tester until it feels right.

5. Publish — go live.

6. (Optional) Send a Blast — message multiple users at once.

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🤖 Step 1: Create a Bot

• Go to Bots → Create New Bot.

• Give it a name (e.g., “Welcome Flow”).

• Choose a template or start blank.

• Click Save.

💡 Pro Tip: Start small — one welcome message is enough to get live fast.

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🔗 Step 2: Connect a Channel

• Open your new bot → click Add Channel.

• Choose where you’ll send from:

  • SMS/RCS for phone messaging

  • Web Chat for your site

  • Facebook Messenger for social

• Enter the required credentials → Connect.

✅ You’ll see your channel listed with an icon when connected.

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💬 Step 3: Add Interactions

• On your bot canvas, click + Add Interaction.

• Name it (e.g., “Welcome Message”).

• Inside that interaction, add Actions:

  • Message: text to send (“Hi {first_name}, welcome to nativeMsg!”)

  • Wait for: pauses until user responds

  • Assign Tag / Update Attribute: save user data for personalization

⚙️ Start simple: one message + one reply path.

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🧪 Step 4: Test Your Bot

• Click Test Bot in the editor.

• Type like a user — check flow, replies, and links.

• Make sure STOP and HELP work properly.

• Adjust interactions if needed.

✅ Repeat until it feels natural and correct.

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🚀 Step 5: Publish

• Click Publish.

• Your bot is now live on the selected channel.

• Watch early results on your Dashboard → Bots panel.

📊 Metrics like New Humans, Conversations, and Messages will update in real time.

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📢 Optional: Send a Blast

• Go to Blasts → Create New Blast.

• Choose your bot, channel, and audience (tags).

• Write a short message (under 160 chars).

• Add a branded link (no bit.ly).

• Schedule or send immediately.

💡 Always target Blasts to specific Tags — never send to everyone.

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✅ You’re Live!

You’ve just:

• Created a bot

• Connected a channel

• Built your first flow

• Tested and published

• (Optionally) sent your first broadcast

You’re now running your first automated nativeMsg experience!