Functional Overview

Goal: Understand how nativeMsg works — the key tools, sections, and workflows you’ll use daily.

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💡 Big Picture

nativeMsg connects your brand to your customers through automated, intelligent conversations. You can build, send, and monitor messages across multiple channels — all in one place.

🧭 If you’ve ever used an email marketing tool, think of this as your conversational version of it with automation, personalization, and live reporting built in.

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🧩 Core Components

Feature	Description	Quick Link
Dashboard	Your control center — see activity, metrics, trends, and scheduled messages.	Dashboard
Bots	The brains of your automation. They send messages, follow logic, and interact with users.	Bots
Channels	Where your bots live — SMS/RCS, Web Chat, Facebook Messenger, and more.	Channels
Interactions	Message flows — rules and actions inside each bot that define how conversations work.	Interactions
Blasts	One-to-many messages to your audience (like announcements or promotions).	Blasts
Humans	Your customer list — all users who’ve ever interacted with you.	Humans
Tags	Segmenting your list	Tags
Intents	What's the human asking to do?	Intents

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🧠 How It All Fits Together

1. Create a Bot → define your message flow.

2. Connect a Channel → choose where your bot runs (SMS, Web Chat, etc.).

3. Add Interactions → design the conversation steps.

4. Test → make sure it feels natural and compliant.

5. Publish → go live.

6. Monitor via Dashboard → track performance and iterate.

🚀 Once your bot works well, you can expand it to new channels or send Blasts to larger audiences.

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🧭 Quick Start Next Steps

Ready to see it in action? Go to "Create Your First Message," a 10-minute guided walkthrough to get your first bot live.